Help

If you need assistance with any part of the app, we’re here for you.  Whether it’s during the week or during a game, we have staff ready to take your questions.

We have created a team dedicated to service for Orlando Magic App support. If you have a question Monday – Friday 9 am – 6 pm, email help@orlandomagic.com or call 407-89-MAGIC (option 4) and a member of the Orlando Magic Fan Experience team will respond promptly. 

 

AT A GAME: 

If you have questions at the game, find REFS.  Roaming Expert Fan Support (REFS), presented by uBreakiFix, will be located throughout Amway Center to answer any question you have and provide technical assistance for the Orlando Magic App.  Just look for the black and white striped shirts!